Our mission is to provide quality medical products with superior value to healthcare providers and end users, improving patient care and the quality of peoples’ lives.Medline’s VisionOur vision is to be the market leader in the healthcare industry by developing the most cost effective products combined with helpful clinical solutions. We are committed to continuously improving every part of our business through collaboration with our highly valued employees and customers.
Since 1910Medline was founded in 1966 but its roots date back 90 years when it started as a garment manufacturer. Since then, Medline has grown into America's largest privately-held national manufacturer and distributor of health care supplies and services. Today, Medline manufactures and distributes more than 100,000 medical products, encompassing medical-surgical items and one of the largest textile lines in the industry.Direct to the MarketplaceWith seven manufacturing facilities in North America and over 25 joint venture manufacturing plants worldwide, Medline manufactures many of the 100,000 products it sells and delivers direct to the marketplace. This direct approach eliminates the middleman, allowing Medline to offer highly competitive prices and flexible financing on its broad product line. Medline sells in every state and in more than twenty countries. The company maintains 29 distribution centers to deliver products to its health care customers where and when they need them. Medline provides products and services to the entire continuum of care, including hospitals, extended care facilities, surgery centers, commercial laundries, home care dealers, home care agencies, physician offices and other alternate care sites.
700 Person Sales ForceThrough its more than 700 dedicated sales representatives, Medline has earned the reputation as one of the top sales and customer service companies in the country. Stephens Inc.'s annual Nursing Home Study ranked Medline the "best liked" supplier and most "on-time" in its deliveries. And, Selling Power magazine ranked Medline among the best sales forces in the country in its "World Class Sales" study.
Commitment to QualityAs a manufacturer and supplier of tens of thousands of medical products, Medline is dedicated to providing the highest quality products. In this pursuit, Medline has attained ISO 9000, EN 46000 and FDA QSR compliant, the most stringent international standards for producing quality products. As a result, Medline's customers benefit from lower costs and reduced product defects.
Guaranteed Savings/Cost Management Programs In response to the immense pressures in the health care industry to lower costs, including reduced Medicare reimbursements, Medline has developed some of the most innovative and successful cost-saving solutions in the marketplace. Medline is debt-free and financially strong which allows the company to offer flexible and creative financial solutions that other suppliers are unable or unwilling to offer. These cost management efforts focus primarily on the supply chain and encompass a range of guaranteed savings programs, capitated programs for nursing homes and customized distribution programs. Medline also is a leader in providing a broad spectrum of products and services to the home care and alternate site marketplace. These include patient-specific ordering of products, billing services, standardization programs and wound care education and consultation.Medline’s Core Values
Integrity
We act with uncompromising integrity. All our dealings are honest. We are committed to treating all people, inside and outside the company, with dignity and respect. We give everyone an equal opportunity, regardless of their personal characteristics, preferences or beliefs.
Customer Focused
We strive to exceed our customers’ expectations every day, for both external customers and coworkers, and develop long-term relationships with them. All our customers are deserving of exceptional service levels.
Care for Coworkers
We create an atmosphere of growth and opportunity where all employees can reach their potential. We seek to enjoy every day at work and celebrate people for their effort and success. We follow the Golden Rule by treating others the way we would like to be treated.
Constant Improvement
We use the best of our abilities to get the results we desire, in the most cost effective way. We maintain a streamlined organization to allow for quick responses to market opportunities. We value individual initiative that leads to improvements in product offerings, product quality and service levels.
Open Two-Way Communication
We strive for an environment in which management provides the information people need to do their jobs and employees can speak out on issues that affect them and the company.
Leadership by Example
We practice what we preach. Managers demonstrate these core values and encourage all employees to do the same.
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